McClatchy Interactive Job Openings

McClatchy Interactive is an Equal Opportunity Employer. All offers of employment are contingent upon satisfactory pre-employment drug test results. We offer a competitive salary and an excellent benefits package including 401K and employee stock purchase plans. Interested persons should send resume to jobs@mcclatchyinteractive.com or apply online.

Customer Support Ops Specialist

Updated: 08/10/10

As a member of the Customer Support department the Support Ops Specialist works closely with the Technology, and Development departments as well as the DevOps team to investigate system issues, perform root cause analysis, and report on system performance. Working in a fast-paced environment the Support Ops Specialist must be equally capable of working independently and on a team. Responsibilities include web and application log monitoring, Apache configuration management, performing code releases, and responding to system alerts. Projects are assigned, but the Support Ops Specialist must also be capable of identifying and fulfilling needs independently. Availability after hours on a rotating basis is a requirement.

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Qualifications:

The Support Ops Specialist should have professional experience managing a LAMP environment, strong with BASH, Perl, PHP, Apache, MySQL, and Red Hat / CentOS. Version management with subversion, and front/backend monitoring with tools such as Hobbit/Xymon and Gomez, or similar applications important. Dependable, professional demeanor, strong written, oral and cross departmental communication skills are required. A bachelor's degree in computer science or related field is required, or an equivalent combination of education and experience.

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Product Manager

Updated: 08/09/10

Product Managers are responsible for guiding the strategic development of our web publishing products and services. The future of our publishing solutions is shaped by the product managers’ assessment of our newspaper affiliates and their readers’ needs and the analysis of industry trends and business problems. Product managers talk to product stakeholders, define their needs, prioritize strategic priorities and communicate these needs to the Product Designer and the product development team through detailed problem statements and business requirements. The ideal candidate will possess the ability to define key priorities for the company out of a diverse range of affiliate requests and internal priorities. They will evaluate and communicate the impacts of potential product features.

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Product Managers are also responsible for conducting ROI analysis, Buy or Build Analysis and providing product strategy recommendations. Must be a team player that can work closely with colleagues within McClatchy Interactive and resources in the newspaper markets to ensure priorities are relevant and deadlines are being met. The ideal candidate will have a strong background in the development and management of web-based products and services. The candidate should possess a blend of business and technical savvy and be comfortable working directly with business and advertising managers, newsroom producers and technical engineering teams.

Responsibilities include:

Assess market needs for current and new products and product features.
Create the short and long-term product vision and roadmap for our products.
Develop product-planning documents.
Work with the Product Designer to move product enhancements through our agile development process.
Assess third-party product initiatives.
Educate and champion the practical use of our products.
Decisions impact accomplishment of key business goals of not just McClatchy Interactive but the goals and successes of our 30 McClatchy newspapers.

Qualifications:

Degree in Marketing, Advertising, Business or similar field is required or an equivalent combination of education and experience that provides the necessary background and skills to accomplish responsibilities.
5+ years product management (or equivalent) experience; 3+ yrs. at Internet Company preferred.
Proven knowledge of the product development lifecycle.
Experience working with development teams practicing the agile methodology preferred.
Prior experience with a media or publishing company preferred.
Savvy in state-of-the-art online technologies and web publishing .
Strong organizational skills, with the ability to manage and develop various products at different stages.
Strong communication skills, to both internal and external stakeholders.
Solid understanding of Internet business models.
Must work well in a team, fast-paced, and deadline-driven environment.
Demonstrated ability to work with broad range of internal and external constituents.
Must be available and willing to work extended hours as occasionally needed to meet business needs.

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